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Care and Warranty
Cleaning and Caring for Your Ember Mug 3
Ember Mug 3 is the first dishwasher safe Ember Mug. Here's how to keep it in great shape. Top rack only. That's the only rule. Any wash or dry cycle is fine, including heated dry, so there's no need to hand dry your mug afterward. The sliding lid is
Your Ember Charging Coaster Is Covered for Life
Every Ember charging coaster is covered by a lifetime warranty, whether it came with Ember Mug 3, Ember Mug 2 or the original Ember Mug. If your coaster ever stops working, we'll replace it. Any Ember charging coaster that stops charging or powering
Ember Mug 3 won't turn on or charge
Quick checks if your Ember Mug 3 isn't turning on or charging: coaster pins, power cable, dry contacts, lights and reset.