Ember Mug 3 keeps everything you love about the Ember Mug and adds three big upgrades:. Ember Mug 3 is available in 10 oz and 14 oz sizes. The 10 oz comes in Black and White. The 14 oz comes in Black, White, Sage Green, Sandstone, Salt Blue, Matcha G

<h2 id="whats-new-in-ember-mug-3">What&apos;s new in Ember Mug 3?</h2><p>Ember Mug 3 keeps everything you love about the Ember Mug and adds three big upgrades:</p><ol><li><strong>On-mug temperature control.</strong> Tap the button on the bottom of the mug to choose between five preset temperatures, no phone needed.</li><li><strong>A new LED display.</strong> A row of small lights below the main status light shows your temperature setting and battery level at a glance.</li><li><strong>Dishwasher safe.</strong> Ember Mug 3 is safe on the top rack of your dishwasher using a low temperature cycle. It is the first Ember Mug that doesn&apos;t require hand washing.</li></ol><h2 id="what-sizes-and-colors-are-available">What sizes and colors are available?</h2><p>Ember Mug 3 is available in 10 oz and 14 oz sizes. The 10 oz comes in Black and White. The 14 oz comes in Black, White, Sage Green, Sandstone, Salt Blue, Matcha Green, Lavender, and Powder Blue.</p><h2 id="how-much-does-it-cost">How much does it cost?</h2><p>Ember Mug 3 is $129.95 for the 10 oz and $149.95 for the 14 oz. Visit ember.com to see current pricing and availability.</p><h2 id="where-can-i-buy-it">Where can I buy it?</h2><p>Ember Mug 3 is available at ember.com.</p><h2 id="how-do-the-preset-temperatures-work">How do the preset temperatures work?</h2><p>Tap the button on the bottom of your mug once to see your current setting. Each tap after that moves to the next preset. There are five presets: 125, 130, 135, 140, and 145 degrees Fahrenheit. Your mug comes set to 135 degrees out of the box.</p><p><img src="https://attachments.gorgias.help/Oro0V7LWEmv29d83/hc/3RBN0xM1wex49GJP/2026092121-a9306168-ee2c-4dff-b10b-d0ad05a859e6-qsg_hero_dots_preset_table.png" style="width: 575px;" class="fr-fic fr-dib" alt="Front of Ember Mug 3 showing the five small indicator lights, with each light mapped to its preset temperature from 125 F to 145 F and its battery range"></p><h2 id="can-i-set-a-temperature-that-isnt-one-of-the-presets">Can I set a temperature that isn&apos;t one of the presets?</h2><p>Yes. The Ember app lets you set any temperature in the supported range, exactly as before. The on-mug button uses the five presets, and the app gives you full control.</p><h2 id="can-i-change-what-the-preset-temperatures-are">Can I change what the preset temperatures are?</h2><p>The five presets are fixed and can&apos;t be customized right now. If custom presets matter to you, let us know at support@ember.com. We track every request.</p><h2 id="do-i-need-the-app-to-use-mug-3">Do I need the app to use Mug 3?</h2><p>No. Mug 3 works right out of the box and the button gives you full temperature control. The app adds extras like precise temperature control, custom LED color, battery details, and automatic firmware updates, so we still recommend pairing.</p><h2 id="does-mug-3-work-with-the-current-ember-app">Does Mug 3 work with the current Ember app?</h2><p>Yes. The current version of the Ember app supports Mug 3 from day one. Just make sure your app is up to date.</p><h2 id="is-it-really-dishwasher-safe">Is it really dishwasher safe?</h2><p>Yes, with two rules: top rack only, and low temperature cycle only. The sliding lid can go in too, top rack. The charging coaster is not dishwasher safe and should never be immersed in water.</p><h2 id="how-long-does-the-battery-last">How long does the battery last?</h2><p>On a full charge, Mug 3 keeps your drink at 135 degrees for about 80 minutes (14 oz) or 90 minutes (10 oz). For all-day use, keep your mug on the included charging coaster.</p><h2 id="whats-in-the-box">What&apos;s in the box?</h2><p>Your Ember Mug 3, a charging coaster, a power adapter, a sliding lid, and a quick start guide.</p><h2 id="will-my-ember-mug-2-coaster-work-with-mug-3">Will my Ember Mug 2 coaster work with Mug 3?</h2><p>Yes, rest assured your Mug 3 will work with any of our coasters, whether it be Mug 2 or even a first-generation product.</p><h2 id="is-my-mug-2-obsolete-now">Is my Mug 2 obsolete now?</h2><p>Not at all. Mug 2 is still fully supported by the Ember app and our customer experience team, and we&apos;ll continue to stand behind it.</p><h2 id="what-is-the-warranty">What is the warranty?</h2><p>Ember Mug 3 comes with a 1-year limited warranty covering defects in materials and workmanship, and the charging coaster is covered for life. If you ever have an issue, reach out to us at support@ember.com and we&apos;ll make it right. See <a href="https://support.ember.com/en-US/your-ember-mug-3-charging-coaster-is-covered-for-life-8365589">Your Ember Mug 3 Charging Coaster Is Covered for Life</a> for details.</p>

Ember Mug 3: Frequently Asked Questions

Not sure whether you have an Ember Mug, Mug 2, or the new Mug 3? Here are three quick ways to tell. This matters for care instructions, since Mug 3 is dishwasher safe and earlier models are hand wash only. Tap the button on the bottom of your mug onc

<p>Not sure whether you have an Ember Mug, Mug 2, or the new Mug 3? Here are three quick ways to tell. This matters for care instructions, since Mug 3 is dishwasher safe and earlier models are hand wash only.</p><h2 id="1-look-for-the-row-of-small-lights">1. Look for the row of small lights</h2><p>Tap the button on the bottom of your mug once, then look just below the main status light on the front. If a row of small dot lights appears, you have Mug 3. Earlier Ember Mugs have a single status light with no dots.</p><p><img src="https://attachments.gorgias.help/Oro0V7LWEmv29d83/hc/3RBN0xM1wex49GJP/2026092121-84ee1450-3ab9-4346-9652-cee7193839a8-qsg_hero_dots_preset_table.png" style="width: 563px;" class="fr-fic fr-dib" alt="Front of Ember Mug 3 showing the five small indicator lights, with each light mapped to its preset temperature from 125 F to 145 F and its battery range"></p><h2 id="2-check-the-bottom-of-your-mug">2. Check the bottom of your mug</h2><p><img src="https://attachments.gorgias.help/Oro0V7LWEmv29d83/hc/3RBN0xM1wex49GJP/2026092121-1e6f5fac-a28d-454c-845f-09afdebf0abc-qsg_mug_bottom_button.png" style="width: 537px;" class="fr-fic fr-dib" alt="Bottom view of Ember Mug 3 showing the power button in the center of the base, surrounded by the charging rings"></p><p>Turn your mug over. On Mug 3, the power button and the rubber ring around the base are black. Most earlier mugs have a different colored base.</p><p>One thing to know: a few Mug 2 colors (Salt Blue, Matcha Green, and Pink Grapefruit) also have black bases. If your mug is one of those colors, use check 1 or check 3 instead.</p><h2 id="3-look-at-the-charging-rings">3. Look at the charging rings</h2><p>The metal charging rings on the bottom of Mug 3 are always silver, and they sit flush with the surrounding surface with a nearly seamless finish. Earlier Ember Mugs mostly have gold rings, and even the newer ones with silver rings have a visible edge where the metal meets the plastic.</p><h2 id="still-not-sure">Still not sure?</h2><p>Check your order confirmation email, or reach out to us at support@ember.com. We&apos;re happy to help you figure it out.</p>

Which Ember Mug Do I Have?

Ember

Getting Started

Ember Mug 3

How to Use the Temperature Controls on Ember Mug 3

What the Lights on Your Ember Mug 3 Mean

Using Your Mug 3

Cleaning and Caring for Your Ember Mug 3

Your Ember Mug 3 Charging Coaster Is Covered for Life

Care and Warranty

Order Status

Shipment Tracking

Shipping

Ember's Warranty Policy

Warranty

Is there an extended return window during the holidays?

Ember Returns and Cancelation Policy

How do you start a return?

How do you start a gift return?

Ember Brews Return Policy

Can you cancel an order after it has been placed?

Can you make changes to an order after it has been placed?

Do you have gift options available?

Returns and Cancellations

Partnerships, Media, and Sales Inquiries

Media and Sales

General

Ember Cup (6oz): What is the Expected Battery Life

Ember Mug: Color Light Index

Ember Mug: How to Pair

Ember Mug: Quick Start Guide

Ember Mug: How to power ON and OFF

Ember Cup (6oz): Tech Specs

Ember Mug²: What's New?

Ember Mug: What comes with my Ember?

Ember Mug: Care and Maintenance

Ember Mug: Not staying connected

Ember Mug: How to reset

Ember Mug: Ember will not turn on or charge

Ember Mug: How to Re-Pair my Ember?

My Ember is Damaged

Troubleshooting

Are the Charging Coasters Interchangeable?

Ember Mug: Can I put the Ember Mug in the microwave?

Ember Mug: What type of battery does it use?

Ember Mug: What is the Charging Coaster Voltage?

Ember Mug: What is the temperature range?

Ember Mug: How long does it take to charge my Ember?

Ember Mug: How long can I expect my battery to last?

Ember Mug: Will the battery discharge when in sleep mode?

Ember Mug: Can it be used to warm up drinks from room temperature?

Why is my Ember reading as empty?

Ember Mug: Can it charge while actively heating my drink?

Ember Mug: What is the Ember Mug material made of?

Ember Mug: Is my Ember safe to leave on charger?

Ember Mug: Is my Ember dishwasher safe?

Ember Mug: Can I use it without pairing to a phone?

Ember Mug: Is my Ember sensitive to electrostatic discharge (ESD)?

Ember Mug: One of the pins on my coaster is stuck in the “down” position. What should I do?

Ember Mug, Tumbler, & Cup

How do I pair my Travel Mug 2+ with Apple Find My?

Travel Mug²: How to Pair

Travel Mug²: What's New?

Travel Mug² : What comes with my Travel Mug² ?

Travel Mug²: How to Power ON and OFF

Travel Mug²: Tech Specs

Travel Mug²: Display Index

Travel Mug²: How to Reset

Travel Mug²: Can I put my Travel Mug² in the Microwave?

Travel Mug²: Can I use it without pairing to a phone?

Travel Mug²: Is My Ember Safe to Leave on the Charger?

Travel Mug²: How long can I expect the battery will last?

Travel Mug²: What is the temperature range?

Travel Mug²: How to Adjust the Set Temperature

Travel Mug²: Is my Ember Dishwasher Safe?

Does the car charger work with both generations of the Travel Mug?

What do the lights mean on the car charger?

How long does it take to charge the Ember fully in the car charger?

Can you keep the Ember on the car charger with hot liquids inside?

Car Charger

Travel Mug²

Ember Cold Tumbler: Frequently Asked Questions

Your Cold Tumbler Lid, Straw, and Seal

Changing Colors with the Cold Tumbler Accessory Kit

Cleaning and Caring for Your Ember Cold Tumbler

Cold Tumbler Warranty and Replacement Parts

Cold Tumbler

App: Where to download the Ember App

App: Updating your Ember

App: System Requirements

App: Switching between Fahrenheit and Celsius

App: What mobile devices are compatible with the app?

The Ember App won't open on my Android device

My Ember will not complete a firmware update

How do you create a preset temperature?

How do you use the Ember with Health Kit?

How do you add an Ember Mug to your App?

Is the Ember App required to use the my Ember Mug?

Ember App

What is the Ember Baby Bottle System?

What is included in the Ember Baby Bottle System?

What does each LED mean on the Smart Warming Puck?

Cleaning Best Practices for Ember Baby Bottle

How long does the Ember Baby Bottle take to heat?

Get to Know the Ember Baby Bottle

How do I pair my Ember Baby Bottle?

How do I add events (such as feeding/weight)?

Do I have to pair the Ember Baby Bottle in order to use it?

Can multiple people be paired to the same puck?

What are the features of the Ember Baby Bottle App?

How can I review past feeding and weight events?

How do I add a new weight for the Baby in the App?

How do I enter a Breast Feeding Event in the App?

How do I enter a Bottle Feeding Event in the App?

Why does my App show 'No Liquid Detected'?

Why does my App show 'No Bottle Detected'?

Troubleshooting Connectivity Issues with the Baby Bottle App

Ember Baby Bottle App

Is there bluetooth in the bottle?

How long does the bottle stay warm while on the puck?

My puck is flashing 5 red lights, what does this mean?

My puck is flashing 3 purple lights, what does this mean?

Can the Ember Baby Bottle go in the freezer?

Is the Ember Baby Bottle Dishwasher Safe?

Do I need to power off the Smart Warming Puck between uses?

How long does the Insulating Thermal Dome keep milk cool?

Is the Ember Baby Bottle BPA Free?

Can I change the set temperature of the Baby Bottle?

Can I heat the Ember baby bottle from anywhere?

How long does the puck's battery last on the go?

How long does it take to charge the smart warming puck?

What is the source of growth charts and percentiles in the App?

Baby Bottle System FAQs

Baby Bottle