General Support

Shipping

• Order Status
• Shipment Tracking

Warranty

• Ember's Warranty Policy

Returns and Cancellations

• Ember Returns and Cancelation Policy
• How do you start a return?
• How do you start a gift return?
• Can you cancel an order after it has been placed?
• Can you make changes to an order after it has been placed?
• Do you have gift options available?

Media and Sales

• Partnerships, Media, and Sales Inquiries