General Support

Shipping

• Order Status
• Shipment Tracking

Warranty

• Ember's Warranty Policy

Returns and Cancellations

• Is there an extended return window during the holidays?
• Ember Returns and Cancelation Policy
• How do you start a return?
• How do you start a gift return?
• Ember Brews Return Policy
• Can you cancel an order after it has been placed?

See all 8 articles

Media and Sales

• Partnerships, Media, and Sales Inquiries