Ember mug updates are available periodically as bugs and fixes are addressed. To update your Ember Mug, please refer to the settings section of the Ember App. From there, you can select to update the mug if an update is available.
When there is an update available you will see a notification upon opening the app. You will have an option to install now (recommended) or install later.
If you previously chose to install later you can go back to the update in the setting on the top right corner. When in the settings, you will see "Mug Updates" with a number 1. To proceed with the update tap on the "Mug Updates". After the update has completed, the settings will show, "Mug is up to date"
If you experience any difficulty updating, please first check if the Ember App is up to date. This can be found in the App Store or Google Play Store depending on your phone. Please also ensure your phone's operating system is up to date as well.
We can also recommend trying periodically or using a friend or family member's phone to complete the update. Please also check out our troubleshooting steps